Flipside® empowers Your audience with simple tools that allows Heroes to give hyper relevant feedback and content with huge impact on Your business. Lower support with 30-40%, increase sales with 15%, improve customer loyalty with 15%.
In reduced support
Increased Customer Loyalty
Increased engagement
Customer Lifetime Value
Your Products, Your Heroes, Your Information
Flipside® turns customers into Heroes by allowing them to use their abilities in helping You with value creating activities. Get hyper relevant User Generated Content, improve data quality and personalization and allow the customers to be part of Your brand.
Picture
Allow audience to upload their pictures directly to your relevant products & services.
Text information
Get Your audience feedback on Your information directly relevant to products & services.
Crowdsourced Product Information Mgmt
Engage Your audience in data cleansing / User Generated Content while lowering support, increasing sales and customer loyalty.
Hero Relationship Mgmt System
Keep track of Your Heroes. Configurable and dynamic measurement of frequency & quality.
Contribution Que
Automated tracking of contributions.
Integrations
Easy integrations with any PIM or CRM system.
Partners
Best of breed implementation- and system partners.
Implementing Flipside® consistently creates hyper relevant feedback & content while engaging the customers ensuring maximum impact across different lifecycle stages.
Product Information
Your audience knows your products and can share their experiences with you at no or low cost. The content (photo, text or review) is autentic and unique.
Advertising
Flipside® allows your customers to produce Hyper Relevant User Generated Content and spend less time curating UGC.
Sales, Support / Returns
The hyper relevant feedback by your customers mitigate badwill, support tickets and returns.
Retention
By allowing customers to be part of your brand you build stronger relationships and run a more effective business.
FlipSide vs. Industry Standard
Flipside® Contribution Que is Your inbox for Hero contributions (Hyper Relevant User Generated Content).
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